Personal Shopping

Enjoy a Paul Smith Personal Shopping experience from the comfort of your own home or office, as well as in our shops. Whether you need something for a special occasion, wardrobe refresh or you’ve seen something in particular, our experienced stylists are happy to help.

This service is available Monday - Sunday 10am to 10pm and will last up to 60 mins. Please be aware that home, office and in shop appointments will take place in London locations only.

Appointments are free of charge

No obligation to buy

Contactless delivery available

For the home, office or virtual appointments, how do I make payment for items I want to keep?

For home and office appointments, the stylist will issue a secure payment link for any products you wish to purchase. Identification may be required for payment verification. Unwanted items will be taken back by your stylist. For virtual appointments, a secure payment link will also be sent to you and your items will then be posted to your billing address.

What happens if I change my mind?

If you wish to return any products, the stylist will arrange collection (free of charge) and process your refund.

If I book a home or office appointment, will I be able to have alterations?

Yes, our experienced stylists will be prepared to fit and pin your products and return them for alteration. Once the product has been tailored, you can either visit your stylist in shop or they will return the product to your home or office at your convenience.

"Don't dress for fashion, dress for yourself"

Paul Smith