The Paul Smith Treatment
So you can enjoy a truly personalised experience, Paul Smith offers a range of services – including complimentary monogramming, virtual appointments and repairs – both in our shops and online. Please also note that due to ongoing regional restrictions in some parts of the world, select services may not be available in your closest shop.
Festive Gift Wrapping & Delivery
We're offering a unique gift-wrapping option featuring specially designed packaging that ties into the season's theme of play. Available online and in our shops, we can even arrange for your gifts to be sent directly to the recipient and will provide you with proof of purchase so you can track your order.
Shopping can be thirsty work, and with that in mind we offer complementary refreshments in selected UK shops. Enjoy a glass of English sparkling wine courtesy of our friends at Gusbourne, or sip a cold beer from London's own Partizan brewery. Otherwise, we can offer a selection of teas from Fortnum and Mason, served in an Alec Doherty for Paul Smith bone china tea set, with Paul Smith-branded biscuits baked by Poilâne.
Click & Collect
Prefer to shop online and pick your purchases up in-person? No problem. We’ll let you know when your order is ready for collection at your preferred Paul Smith store.
Call & Collect
Alternatively, you can call our shops directly to place an order for collection. We can also arrange for curbside collection for your convenience.
Click & Reserve
Something caught your eye? You can reserve Paul Smith products in our shops either online or by calling us.
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Find In Shops
Browsing online but want to shop in person? You can discover if an item is in stock in a particular Paul Smith shop using our ‘find in shop’ function online – you’ll find this on every product page under the ‘add to bag’ button.
Mail Order
If you aren’t able to travel to our shops, simply contact your chosen store and we’ll arrange payment. We'll then send your purchases directly to you.
Complimentary Monogramming
Personalise a selection of our small leather goods and accessories, including wallets, scarves and iPhone cases, with up to 3 initials. This complimentary service is available online or in select Paul Smith shops. Visit our Shop Locator to find your closest monogramming station.
SHOP MONOGRAMMING
Made to Measure
The Paul Smith made-to-measure service allows you to precisely customise the fit and fabrication of our most popular tailoring styles. Be it a two-piece suit, a three-piece, a standalone jacket or a pair of trousers, you can make it uniquely your own.
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Repair, Restore, Refresh
We are pleased to offer a Repair, Restore and Refresh service in our stores to help give Paul Smith purchases a second life, bring them back to their former glory or simply freshen them up.
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Bespoke
Bespoke is perhaps best described as the pinnacle of modern luxury. From fabric to fit, Paul Smith’s bespoke service provides a completely personalised experience, much like the one offered by Paul when he first set up shop in his three-by-three metre Nottingham shop over 50 years ago.
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Adjustments & Alterations
To ensure your purchases fit perfectly, we can arrange for alterations – such as sleeve length or trouser hemming – on Paul Smith tailoring in our shops. Our in-shop experts will take care of the details.
Virtual Appointments
Need a hand? You can enjoy a virtual appointment from anywhere in the world with one of our experts via WhatsApp. Appointments are available Monday to Friday from 10am to 6pm GMT – simply use our online form to book your session.
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Personal Shopping
Enjoy personal shopping experiences from the comfort of your own home or office, as well as in our shops. Home, office and in shop appointments will take place in London location only, but you can book a virtual appointment from anywhere.
SHOP LOCATOR