Concierge Service
THIS SERVICE IS ONLY AVAILABLE IN GREATER LONDON
1. YOU CHOOSE, WE DELIVER
Choose the pieces you'd like to try on and book a time slot that works for you. No payment taken at checkout.
2. YOU TRY AND DECIDE
Your pieces are hand-delivered for you to try on. Your brand-trained Style Concierge can stay to offer style advice, or return after 40 minutes.
3. YOU PAY, WE TAKE AWAY
Only buy the pieces you love via our mobile card reader, and leave the returns to us.
Where is the service available?
Harper is available to all Greater London postcodes (all 32 boroughs).
How do I place my order?
Add as many items as you wish to try to your bag. Once you're happy with your selection, click 'In Greater London? Try at Home' at your bag. You'll then be asked to provide your chosen appointment time and contact details - that's all Harper needs, no payment is taken. A service fee of £15 will be charged at your appointment.
Simply choose "In Greater London? Try at home" in your shopping bag.
How do I make my returns?
Harper will return any pieces you don't wish to keep to Paul Smith so there's no need to worry about any returns.
Still Have Questions?
Visit our dedicated FAQ page for more information on our Try at Home with Harper service, or contact our Customer Service team if you still need assistance.